Rest assured that we’ll look after your investment property with an exceptional level of care and provide you with absolute peace of mind.
Rest assured that we’ll look after your investment property with an exceptional level of care and provide you with absolute peace of mind.
Our Commitment to your investment
Tenant Screening
Tenant Screening
Meeting with tenant, extensive checks on rental references. The tenants will also sign a privacy agreement so that you are able to view the entire application.
Condition Report
Condition Report
There will be a fully documented report of the condition of the property before a lease commences which will include extensive photographs of the property.
General Inspections
General Inspections
We will conduct inspections initially after the first 3 months then every six months thereafter.
We will email the report to your family's nominated email address.
Rent and Lease Reviews
Rent and Lease Reviews
As part of our service you will be contacted 2-3 months prior to the end of the lease agreement.
Rental Payments
Rental Payments
Rent will be disbursed into your family's nominated account. In the event a tenant is late with rent we will immediately contact them to find out why and continually make contact until the rent has been paid in full. Should we not receive payment within 4 days after the due date we will make contact with you to discuss further options.
Maintenance
Maintenance
The tenants will have a responsibility to report any maintenance in writing to our office. We will have available contractors that are fully licensed and insured to attend if you require. We will make contact about all repairs or requests and discuss options with you.
Insurance Updates
Insurance Updates
If you require any information and assistance on landlords insurance we are able to assist based on our experience and interviews conducted with some competitive and quality companies.
Online Portal
Online Portal
We will give you access to our online portal allowing you to access information on your property this includes rental statements, rent paid to dates and any outgoings paid on your behalf if required.
